Contact customer service?

Please visit our chat room, and a supporter will be with you within seconds!

You can also reach us by phone.

Dial 0845-533-0001

Price of calls are locals charges. Our call centre opening hours are:

Mon to Fri 9am – 3pm
Sat Closed
Sun Closed

If you wish to contact us outside opening hours, please write us an email: This email address is being protected from spambots. You need JavaScript enabled to view it.

We’re looking forward to helping you with your enquiry.

Your voice

Your opinion is crucial to us. Please let us know any of your thoughts, ideas and suggestions to our site and concept.
Visit the “your voice-page” here

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Trustpilot

Trustpilot is an open, review-driven community connecting online consumers like you. Trustpilot enables you to get informed on the companies that you buy from. You can check BigeWallet.com ratings or rate us at Trustpilot.

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ATM locator

Need an ATM – ASAP? When needing to find out where to withdraw money, please log on to MasterCard's ATM Locater on their website.
MasterCard ATM locator

Try MasterCard’s new free mobile app. The MasterCard app will direct you automatically to the nearest ATM. It works on Both Android, Blackberry and iPhone.
More info about ATM Hunter.